SHIPPING  

All orders are processed and dispatched within 24 business hours, depending on what shipping service you have selected. Please note orders are not shipped or delivered on weekends or holidays.

If you receive a defective item, please contact us at Creative mama gift shop with details of the product and the defect. 

Customs fees may apply.

RETURNS CONDITIONS

1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item, please contact us within 30 days of delivery.

2. The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear and accessories.

3. All returns will be refunded via PayPal 

4. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.

5. Items with non-returnable marks and free gifts cannot be returned.

6. We do not accept returned items that have been sent back without proper returns requests.

7. The returns will be made at your own cost.

8. Please be sure to double-check your returns before shipping them out.

Note: The original shipping fee and Shipping Guarantee are non-refundable.

Customer Service Email : creativemamagiftshop@gmail.com

 *No physical store temporarily.